At seo.digital, we recognize that the search marketing landscape evolves daily. While we strive for perfection in our research and technical advice, we know that accuracy is a collaborative effort.
We do not just accept feedback; we actively encourage it. This policy outlines how our readers, industry peers, and the public can engage with our editorial team to improve the quality of our content.
1. What We Consider “Actionable”
We value feedback that directly contributes to the accuracy, usability, and depth of our content. We prioritize the following types of submissions:
Factual Corrections: Evidence that a data point, technical specification, or algorithm reference in our content is outdated or incorrect.
Omissions: Identifying key concepts or alternative viewpoints that were missed in a guide or article.
Broken Resources: Reports of broken links, missing images, or tools that no longer function as described.
Accessibility Issues: Feedback regarding the usability of our site for people with disabilities (e.g., screen reader compatibility, contrast issues).
2. How to Submit Feedback
To ensure your feedback reaches the correct team member promptly, please use the following channels:
Editorial Corrections: For factual errors or broken links, please email support@seo.digital. Please include the URL of the article and a specific description of the error.
General Suggestions: For topic requests or general site feedback, please use our Contact Form.
Security Vulnerabilities: If you have found a security issue with our website, please flag it immediately via support@seo.digital.
3. Our Review Process
When you submit feedback, here is what you can expect from us:
Acknowledgment: We aim to acknowledge receipt of all editorial feedback within 2 business days.
Verification: Our subject matter experts will review your claim against primary sources (e.g., Google Search Central documentation or W3C standards).
Action:
If an error is confirmed, we will update the content immediately.
Significant changes will be logged with a Correction Note at the bottom of the article, ensuring transparency for future readers.
If we decide not to take action (e.g., if the feedback is a matter of opinion rather than fact), we will politely explain our reasoning.
4. Anonymous Feedback
We believe truth stands on its own merit. You may submit feedback anonymously if you prefer. However, providing a contact name and email allows us to follow up for clarification and notify you when the issue has been resolved.
5. Community Standards
While we encourage open debate, we do not engage with feedback that contains:
Harassment or hate speech.
Spam or promotional links for unrelated services.
Unsubstantiated conspiracy theories regarding search algorithms.
We are committed to building a trustworthy resource for the SEO community and thank you for helping us maintain our high standards.